Currently reading: Suzuki and Toyota top What Car? Reliability Survey

Yaris and SX4 S-Cross score perfect marks in poll of more than 18,000 car owners, while Nissan Leaf is top electric vehicle

The Suzuki SX4 S-Cross and Toyota Yaris have shared top honours in the latest What Car? Reliability Survey, with both achieving full marks.

The annual study by Autocar’s sister title features 159 models from 31 brands and is based on data from more than 18,000 car owners. Suzuki topped the overall brand reliability rankings for cars up to four years old. 

There was a strong result for the first-generation Nissan Leaf, which was the top electric car in the rankings and achieved the third highest score overall at 99.7%. The Toyota RAV4 took fourth, with the BMW 3 Series the top European car in fifth place.

The Tesla Model S was bottom of the rankings, with a score of 50.9%, ahead of the Range Rover (67.3%) and diesel Ford Edge (70.7%). In a statement, Tesla said the survey results were "at odds" with their internal customer satisfaction figures and other studies.

The rankings were calculated based on feedback from owners, factoring in how much a fault cost to repair and how long a vehicle was off the road.

The full What Car? survey results can be found here.

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Suzuki SX4 S-Cross review

 

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James Attwood

James Attwood, digital editor
Title: Associate editor

James is Autocar’s associate editor, and has more than 20 years of experience of working in automotive and motorsport journalism. He has been in his current role since September 2024, and helps lead Autocar's features and new sections, while regularly interviewing some of the biggest names in the industry. Oh, and he once helped make Volkswagen currywurst. Really.

Before first joining Autocar in 2017, James spent more than a decade in motorsport journalist, working on Autosport, autosport.com, F1 Racing and Motorsport News, covering everything from club rallying to top-level international events. He also spent 18 months running Move Electric, Haymarket's e-mobility title, where he developed knowledge of the e-bike and e-scooter markets.